How much is shipping?

Free China domestic shipping. International shipping is charged separately based on destination.

Do you offer a warranty?

Yes — 10-year structural warranty, 2-year surface warranty, and lifetime refinishing.

How long does production and delivery take?

Production typically 5–7 business days, plus 3–10 business days shipping to most destinations, with tracking provided.

FAQ · MIDHILL Furniture

Q: What is your return policy?

MIDHILL furniture is made to order; once shipped, returns are not accepted. For transit damage or quality issues, we send replacement parts or a replacement piece free of charge.

Browse our Collections, select your piece, choose quantity, and click "Add to Bag." When ready, proceed to checkout — you can estimate shipping and duties before confirming your order.

We ship to 15+ countries across Southeast Asia, Europe, North America, and Oceania — including Singapore, the United States, Germany, the United Kingdom, Australia, Japan, South Korea, and more. If your country isn't listed, contact us for a custom quote.

Shipping costs depend on your location, the size of the piece, and the delivery method. Use our shipping estimator on the homepage for a quick quote. Free China domestic shipping · International shipping charged separately to most destinations.

Our shipping estimator includes estimated duties and taxes in the total landed cost. In most cases, duties are calculated at checkout. For specific questions about your country's customs, please reach out.

MIDHILL custom furniture is made-to-order; once shipped, returns are not accepted. For transit damage or quality issues, we provide free replacement parts or pieces. Lifetime refinishing service included — well-loved pieces can be refreshed rather than replaced.

Absolutely. All MIDHILL structural frames carry a 10-year warranty against manufacturing defects in materials and workmanship. Our finishes and upholstery are covered for 2 years. We also offer a lifetime re-finishing service — because good furniture should last generations.

To keep your MIDHILL piece looking its best:

Dust regularly with a soft, dry cloth
Avoid direct sunlight and extreme humidity
Clean spills immediately with a slightly damp cloth, then dry
Use coasters, placemats, and felt pads to protect surfaces
Reapply natural oil finish every 12-18 months (contact us for guidance)

Yes! Our pieces are displayed at our showroom in Lecong International Furniture City, Shunde, Foshan, China. For visiting hours and appointment bookings, please contact us. International buyers are welcome to schedule virtual consultations.

We do! Through our Trade Program, interior designers, architects, and businesses can request custom dimensions, finishes, and materials. For individual bespoke pieces, please get in touch with your requirements.

Most pieces are made to order. Production typically takes 2-4 weeks, plus shipping time depending on your location (3-10 business days for most destinations). You'll receive tracking information once your order ships.

Frequently Asked Questions